Download the file named “Update_Readout_Dongle.zip” from
Select the left-hand tab "Collect Key Status Information" within the readout tool and press the "Collect Information"-button at the bottom.
This command will initiate a file-dialogue that allows you to save your dongle information as a .c2v-file.
You should rename this .c2v-file so that you can identify it with the correct dongle (machine) as these are not interchangeable.
Once you have done this, send this file to email@example.com.
We will send you a new .v2c-file in return with the updated information.
Open the readout tool again and select the right-hand tab "Apply License Update" this time.
Press the "..."-button in order to choose the dongle-file (*.v2c) you received.
Click "Apply Update" on the bottom left to upgrade your dongle.
Once you have succeeded in doing this, you are ready to run using your updated dongle.