How-to


Dongle Update


(Make sure the USB dongle is installed on a USB port. It does not need to be the system that the dongle will be used with. Any computer will do for the update process)


Download the file named “Update_Readout_Dongle.zip” from 


Dongle Readout Tool.


unzip and run the file cooluxdonglereadout_EN.exe


Select the left-hand tab "Collect Key Status Information" within the readout tool and press the "Collect Information"-button at the bottom. 


This command will initiate a file-dialogue that allows you to save your dongle information as a .c2v-file. 


You should rename this .c2v-file so that you can identify it with the correct dongle (machine) as these are not interchangeable. (Usually the serial number of the dongle on the sticker will do)


Once you have done this, send this file to support@theatrical.com.


We will send you a new .v2c-file in return with the updated information.


Open the readout tool again and select the right-hand tab "Apply License Update" this time. 


Press the "..."-button in order to choose the dongle-file (*.v2c) you received. 


Click "Apply Update" on the bottom left to upgrade your dongle. 


Once you have succeeded in doing this, you are ready to run using your updated dongle.