How-to


Dongle Update


Step One:

Download the file named “Update_Readout_Dongle.zip” from 


Dongle Readout Tool.


Select the left-hand tab "Collect Key Status Information" within the readout tool and press the "Collect Information"-button at the bottom. 


This command will initiate a file-dialogue that allows you to save your dongle information as a .c2v-file. 


You should rename this .c2v-file so that you can identify it with the correct dongle (machine) as these are not interchangeable.


Once you have done this, send this file to support@theatrical.com.


We will send you a new .v2c-file in return with the updated information.


Open the readout tool again and select the right-hand tab "Apply License Update" this time. 


Press the "..."-button in order to choose the dongle-file (*.v2c) you received. 


Click "Apply Update" on the bottom left to upgrade your dongle. 


Once you have succeeded in doing this, you are ready to run using your updated dongle.